I think the North-East line (NEL) is

I think the Singapore Bus Transport System is

I think the SMRT (North-South, East West) line is

Thursday, June 5, 2008

Cabs and MRT increased frequencies (at off peak hours)

mr Brown on Cabs and MRT

Mr Brown said:

Sure we have cabs! Just that almost ALL of them are On Call!

Gahmen let the taxi companies hike their fares like crazy to "improve" the availability of cabs. But the wife and I waited for a cab for more than an hour at the neither-here-nor-there Great World City mall, and every cab was On Call. In this photo, there were four in a row.

Even cabs that wait in front of our taxi stands with their On Call signs on, allegedly waiting for their call customer who didn't show up, would rather drive away EMPTY than to pick up passengers at our stand. Maybe it was against their principles.

And the wonderful Great World City free shuttle seems to be taking people FROM Orchard to Great World only, because every time he drove up, he would wave his Off Service sign at those of us trying to get on board.

The taxi companies can go bust and I won't shed a tear. You all can go choke on your overly complicated surcharges and die.

Since I'm on a rant here, I'd like to highlight the new increased frequency of MRT trains. AT LUNCH TIME. Thanks guys! If we could take the train during lunch, I'm sure we would appreciate the trains whizzing into the stations at noon. We'll think fondly of this brilliant new initiative every time we try to get into your trains during rush hour in the morning and evening.

In the end, I took a chance and got on a public bus with the wife. Special thanks to the bus driver of the Number 16 who did not give me a hard time about my folding bike even though under the lovely new rules, foldies are only allowed on buses on weekends and public holidays. It fit nicely on the No Standing area in front of some blank tv screen.

It took us two hours to get home, including the time wasted waiting for a cab. We could have WALKED home in that time.


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I only want to get to work on time too! No point increasing rides after the rush hour, my boss will kill me!

Thursday, May 29, 2008

Irony at this time of the year

Irony

I grabbed this article from Platoz:

You see even premium bus services is rolled out. While we are advocated by the gah-men to go for goods of lower cost to combat inflation, companies are actually coming up wih higher cost of goods. Though it’s not wrong, it just show how unefficient is our current transport system. And more people will take this route since we are too fed up with the current situation of being sardine-packed by SMRT and the inconsistent arrival time of SBS bus.

And the next thing you will know is that the normal services will also increase their price all for the reason of improving their QOS.

Extracted from StraitsTimes
OFFICE workers living in five suburban housing estates can now get to work faster with eight more premium bus services rolled out by ComfortDelgro on Monday.

The latest additions bring to 33 the number of premium bus services run by ComfortDelgro.

The air-conditioned bus service halves travel time for commuters, who also do not have to jostle with the morning rush-hour crowd.

The new services are operated by SBS Transit and provide direct and faster connection from five neighbourhood towns - Ang Mo Kio, Bukit Panjang, Choa Chu Kang, Punggol and Sengkang - to the Robinson Road and Shenton Way area.

These services operate only in the morning peak hours and in just one direction from Mondays to Fridays (excluding public holidays). All trips are scheduled to arrive in the CBD area before 9 am.

A flat fare of $3.60 is charged for each trip. There is no concessionary travel but standard transfer rebates apply for commuters using ez-link cards.

Pemium services were introduced to cater to commuters who are willing to pay a bit more for a more comfortable bus ride and yet costs less than a taxi ride.

They are also designed to make maximum use of expressways to offer commuters a more direct and faster journey. They also adopt flexible routing by avoiding areas which are known to be congested during the peak periods.

Mr Goh Gin Howe, 38, an IT professional, who lives in Jurong West and works in the CBD used to take more than an hour to get to work. Since he started taking the premium service last July, he now gets to work in half the time.

‘I ride Premium bus service 536 almost everyday from home to office. The service is very convenient and shortens my travelling time by at least 20 minutes. I also enjoy the comfort of a guaranteed seat instead of having to squeeze with the morning crowd on the MRT or normal buses,’ said Mr Goh.

Ms Tammy Tan, ComfortDelGro Group Corporate Communications Officer, said: ‘We are very encouraged by the positive response to the premium services that we have rolled out. We are expanding our services to more estates so that even more residents can get to enjoy greater convenience and comfortable rides to work every day. We will put on more services if demand continues to be positive.’

To celebrate the latest addition, SBS Transit is giving away 10 dining vouchers worth $100 each in a lucky draw to commuters riding on the new services. These vouchers are sponsored by Etna Restaurant.

In the pipeline too is a new CBD premium service for residents in Bukit Batok which ComfortDelGro Bus is set to roll out in the coming weeks.

Just to show how bad is our transport system, check out the number of train disruption we have to face. Not to mention, they actually calculate how many people they can pack in to improve their profit.

Extracted from StraitsTimes
A TOTAL of 66 train service disruptions of more than 10 minutes happened in the last three years, Minister of State (Transport) Lim Hwee Hua told Parliament on Monday.

These incidents took place on the North-South, East-West and North-East lines from 2005 to 2007. Out of these, 19 lasted for more than 30 minutes.

Five of the 19 were caused by train systems fault.

The remaining were due to track intrusions or caused by passengers who activated emergency buttons. Mrs Lim gave these statistics in response to MPs’ questions on the disruptions.

MP Lim Biow Chuan (Marine Parade) asked if the ministry would consider having laws requiring public transport operators to compensate passengers in the event of a disruption.

In response, Mrs Lim said it would not be appropriate for authorities to prescribe the kind of compensation that operators should give commuters.

She noted, however, that commuters can seek refunds if train services are disrupted.

Operators found to be negligent in such incidents could also be fined up to $1 million.

I would like to pose a question, “Will you accept a refund if you are taking MRT to travel to work and you’re already late?” Who needs a refund, we just want more consistent services. Money does make the world go round in one way but it doesn’t solve anything except maybe if they make a refund in cash of 1 million dollar.

Poor Train Service

I extracted this blog post from mrBrown :

zm the studious bloke did a study of SMRT's annual report and spotted this little nugget:

"from the annual report, passenger trips have increased 11% from 2002 - 389.7m to 434.9m. However, car kilometres operated dropped from 81.4m to 77.1m. SMRTC has been aggressively cutting costs by cramming as much as people into each train and reducing frequencies since 2004, to maximise shareholder value."

One Less Car has screenshots of the relevant tables with that data.

If the analysis is correct, then the formula seems to be:

More passengers + less frequency = more money to be made = pissed off passengers (who will be ignored).

The photo above shows passengers unable to squeeze into the packed train, on a SUNDAY afternoon, supposedly Off-peak. I only managed to get into the third train, after waiting 6 minutes between trains. All because I wanted to get to City Hall from Dhoby Ghaut. One miserable station.

http://www.typepad.com/t/trackback/2139/25392166